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And don't spam support, but feel free to open new inquiries to remind support you're still having the issue.Įpicstream is supported by its audience. Support doesn't reply that fast, and they tend to reply at unusual times, so make sure to keep checking the page. Related: Ubisoft's Quartz NFT Program Failed Because of Ubisoft, Not NFTs This is also a fantastic move even if you can use Steam's support because it's likely to be less of a headache if you can get the problem solved by the makers of the actual game you're trying to play. The best thing you can do if you simply aren't receiving items you purchased on Steam is to open a support inquiry on the Pearl Abyss site directly. To make sure this kind of system doesn't mistakenly target you, it's safest not to get anything refunded that doesn't come directly from Pearl Abyss.

It's entirely possible Pearl Abyss has some kind of automatic fraud protection built into Black Desert such that if it detects you trying to refund content already attached to your account, it might automatically ban you. This isn't a hard and fast rule, but online searching will show you experiences other players have had with credit card refunds and bans. If you try to have Steam issue you a refund or dispute the charge on your card after the DLC has been redeemed, whether you've actually got what you've paid for or not, you might end up getting your account banned. Related: Is Black Desert Online Good, Free, or Pay-to-Win: Why It's Worth Playing in 2021/2022 This means that it's extremely likely there's an issue on Pearl Abyss' end. If your problem is that after redeeming the DLC in-game you don't have your items, your DLC will appear as 'Used' in the 'Redeem' window which means that it is attached to your Black Desert account. Related: Square Enix's NFT and Cryptocurrency Controversy Explained How You Can Fix Steam Black Desert DLC Bugs These problems, however, do seem to be at the least much less of a concern today, being much more of an issue in the past. In the past, users complained that they could purchase, download, install, and redeem their Steam purchase but that they either didn't get the items advertised on Steam or were given different items compared to what was advertised.

If you're experiencing this issue, though, your personal mileage may vary. However, this seems to be more of a fix for missing items purchased directly from Pearl Abyss instead of on Steam. Some people successfully purchase, download, install, and get their Steam DLC recognized by Black Desert but after redeeming the DLC in-game don't actually get an in-game mail with the DLC items they purchased.įor some, these missing items may appear in your Web Storage, which is connected directly to your Pearl Abyss account and can be accessed through Pearl Abyss' Black Desert website.

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These Euro Truck Simulator 2 cheats are designed to enhance your experience with the game. Related: How Square Enix Could Add Blockchain, Crypto, and NFTs to Final Fantasy Explained Our Euro Truck Simulator 2 +10 trainer is now available for version 1.43.3.40s (64-Bit) (STEAM) and supports STEAM.

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